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    A rat enthusiast is distraught after a parcel containing her pet rodent's ashes was lost by courier Evri after she sent them off to get made into a cuddly toy.

    Jaimie Popplewell, 21, was the owner of two pet rats, Pumpkin and Pickle, the former of which died of pneumonia in January, after only being with her owner for a few months.

    To remember the "pocket dog", as Jaimie called her rats, she arranged for the crematorium to cremate Pumpkin and she sent off his ashes to be added inside a rat plushie made by a small Etsy business.

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    After the crochet toy was posted back to Jaimie, she received a notification stating the parcel had gone missing.

    "I wanted to get rats because I've seen how much personality they have," Jaimie told Hull Live.

    "They are often called pocket dogs, because they can do everything a dog can do. Rats can play fetch and do tricks, and love a cuddle.

    "I bought Pumpkin and Pickle as young rats in October, but then we noticed pumpkin began to limp at the end of last year, and vets told us he had a respiratory condition.

    "They did all they could to save him, and Pumpkin had lots of medication and injections, but died of pneumonia in January."

    After his death Jaimie even set up a memorial to Pumpkin, complete with his framed picture, a rat lamp and a remembrance candle.

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    She then found an Etsy seller who could make a crocheted rat that looked like Pumpkin, because she "missed his cuddles".

    "I wanted to have a bit of Pumpkin in there so asked the seller if I could send her his ashes to put inside, and she agreed, even though she had never done it before," she explained.

    Evri confirmed Jaimie's order was too big to put through a letterbox so was rescheduled, but had since gone missing. After back and forth email exchanges with the courier, Jaimie was offered compensation.

    "I don't want money back, it's sentimental and I can't put a price on that, it feels wrong," she said.

    Evri said they are still looking for the parcel. Despite apologising, a spokesman added that "ashes are prohibited from being sent through our network".

    Jaimie has since received an email saying that her parcel has been "officially lost in transit".

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