The way people shop has changed in recent years. Some have signed up for subscriptions. Others have gotten rid of them. Some have tried selling their used stuff for the first time. Others have tested out what it is like to rent items.
During the pandemic, many retailers — whether established names or Silicon Valley start-ups — were forced to think differently about their business models and adjust the type of services they offered. Jordyn Holman, who covers the retail industry for The New York Times, started writing about those companies before lockdowns and has watched how they have since adapted. But what did the changes feel like for shoppers?
We want to hear about how you shop in this economy, where goods are often rented and resold, and where e-commerce is more prevalent than ever before. And we want to hear about your relationships with the companies offering these services.
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