Martin Lewis explains council and private company parking fines

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Laura Armstrong says she was given a ticket after parking in her designated space in Diglis apartments, Worcester, in July. Laura said there was no mention of any need for permits in any lease agreements at Waterside apartments she signed.

She added that she couldn’t understand the need for the car park to be managed, since it was a gated residents’ car park, only accessible through a door fob.

Laura claimed that there were people constantly parking in residents’ spaces on the street.

She said: “If anywhere needs patrolling by a traffic warden, it’s there.

“Yet they send wardens into a gated underground car park which non-residents can’t access anyway to fine genuine permit holders.

“It’s like they are out to get us.”

She continued, saying: “My permit accidentally slipped from my dashboard and Parking Control Management (PCM) were quick to hit me with a £100 charge.

“I mistakenly thought that once I explained I was the owner of the apartment that the parking space is attached to, the charge would be revoked – I was wrong.”

The 32-year-old said she contacted PCM, which manages the resident’s car park, but they insisted because her permit had not been on display at that moment in time, she had to pay the charge.


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Laura said: “They came back and said no, it wouldn’t be cancelled.

“It doesn’t matter if you can prove you have the right to park.

“It had just slipped off the dashboard – I thought they would be understanding as it was the first time it has ever happened, have a heart.

“The more I have talked to other residents about it, they say ‘this is what happens’.

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